Terms of Service

Effective: 3 March 2022

1. Agreement

These terms of service ("Terms") apply to your access and use of the websites, mobile applications and desktop applications provided by Keo Magic Ltd (including RecipeChef app) (collectively, the "Services"). Keo Magic Ltd is a company registered in England and Wales, company number 13311614, ICO registration number ZB039776, whose registered office is at 2 Frederick Street, London, WC1X 0ND, United Kingdom ("we", "us", "our").

 

Please read these Terms and our Privacy Policy.

Please read these Terms and our Privacy Policy.

 

By accessing or using our Services, you are confirming that you have read, understood and agreed to be bound by these Terms and those of our Privacy Policy.

 

If you do not agree to any part of these Terms or those of our Privacy Policy, you may not use our Services.

2. Your responsibilities

You must be at least 13 years old to use our Services.

 

If you create an account with a password for our Services, you must use a unique password and not reuse this password for other websites or applications. You agree to keep your password confidential and you will be responsible for all use of your account and password.

 

You are only permitted to use our Services for your own personal, non-commercial use.

3. Billing and subscriptions

Some of our Services are sold as a subscription.

 

You may purchase a monthly subscription or a yearly subscription.

 

Payments and subscriptions are handled by Apple. By default, subscriptions renew automatically. For example, if you purchase a monthly subscription, Apple will charge your card every month. If you purchase a yearly subscription, Apple will charge your card every year. Apple will send you a reminder before charging your card.

 

If you do not want to renew your subscription, you need to cancel your subscription at least 24 hours before the end of the current subscription period (see documentation).

 

If you cancel your subscription, you can continue to use our application until the end of the current subscription period (any unused part of the subscription period won't be refunded).

 

When the subscription period ends, you can delete our application from your phone or computer.

4. Prices

Prices for our Services are displayed on the Apple App Store and in our mobile or desktop applications.

 

Prices vary by country (depending on exchange rates, taxes and other factors).

 

If you purchase a subscription and if prices change (for example, due to currency fluctuations or taxes), Apple will send you an email before the end of the current subscription period to inform you about the new subscription price for the next subscription period. You will be free to cancel or continue your subscription.

5. Customer support

You may contact us by email at contact@keomagic.com if you have any questions regarding our Services. We do not provide any other forms of customer support or assistance.

 

We are committed to providing excellent service and will do our best to help you. In return, we expect our customers to behave appropriately and treat our employees with courtesy and respect. Any aggressive behaviour, abuse, threat or harassment against our employees will result in the immediate termination of your access to our Services.

 

Our Services and customer support are provided only in English unless expressly stated.

6. License

If you purchase RecipeChef Pro, we grant you a non-exclusive, non-transferable and non-sublicensable license to install and use RecipeChef Pro on all your devices with iOS 15 (iPhone, iPad) signed in with your Apple ID. Any violations of these Terms will result in the revocation of this license.

7. Modifications

We may modify our Services to add new features or make improvements.

 

We reserve the right to modify or discontinue some features or functions of our Services at our sole discretion, at any time, without prior notice or liability.

8. Interruptions

We cannot guarantee that our Services will be available at all times.

 

We reserve the right to temporarily suspend or restrict our Services (including for periodical maintenance or upgrades).

 

When possible, we will perform maintenance outside of peak hours.

9. Loss or corruption of data

Although we perform routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using our Services.

 

You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

10. Service "AS IS"

WE MAKE NO REPRESENTATIONS, WARRANTIES OR GUARANTEES THAT OUR SERVICES ARE ACCURATE, COMPLETE, RELIABLE, ERROR-FREE, SECURE OR UP-TO-DATE.

 

TO THE FULLEST EXTENT PERMITTED BY LAW, WE MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT OUR SERVICES. OUR SERVICES ARE PROVIDED "AS IS". WE DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

11. Limitation of liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT, LOSS OF REVENUE, LOSS OF BUSINESS, BUSINESS INTERRUPTION, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

 

IF THE LAW OF THE COUNTRY WHERE YOU LIVE DOES NOT ALLOW ANY LIMITATION OF LIABILITY PROVIDED FOR IN THIS CLAUSE, THAT LIMITATION WILL NOT APPLY.

12. Termination

Any violations of these Terms will result in the immediate termination of your access to our Services without any refund.

 

We reserve the right to restrict, suspend or terminate your access to our Services at our sole discretion, at any time, without prior notice or liability, including when fraud, unlawful or objectionable activities are detected.

13. Discontinuation

We reserve the right to permanently discontinue some or all of our Services. For example, we may permanently discontinue our Services in some countries when laws or regulations change.

 

You agree that we have no obligation to provide you with any support, maintenance, corrections, updates, or releases in connection with our Services.

14. Inactive accounts

If you created an account to use our Services and your account has been inactive for at least 12 months, we will send you a reminder by email.

 

In this case, if you want to keep your account, you need to open our mobile or desktop application and sign in with your email and password to keep your account active.

 

Otherwise, if you do not need this account anymore, you may ignore this email. Your inactive account will automatically be deleted.

15. Privacy policy

Your privacy matters to us. Our privacy policy is available on our website.

16. Intellectual property rights

Unless otherwise indicated, all intellectual property rights in our Services, including copyright, trademarks and patents are owned by or licensed to us.

 

They are provided for your own personal and non-commercial use only. No parts of our Services may be copied, reproduced, aggregated, republished, uploaded, posted, embedded, translated, transmitted, distributed, sold, licensed, for commercial use without our prior written permission.

 

If you use our Services to store any user content in our mobile applications or desktop applications, we claim no ownership rights over user content created by you. You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, store, backup, transmit, distribute and display your user content only to provide our Services to you.

 

We respect the intellectual property of others and will respond to notices of alleged copyright infringement that comply with the law. You may contact us at contact@keomagic.com.

17. Security

You must not attempt to gain unauthorised access, disrupt, breach, harm or attack our Services without our prior written permission.

 

If you believe you have found a security vulnerability in our Services, please contact us at contact@keomagic.com.

18. Governing law

These Terms shall be governed by the laws of England and Wales.

19. Entire agreement

These Terms represent the entire agreement between us and you and supersede and replace any prior terms or agreements concerning your access or use of our Services.

20. Severability

If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

21. No waiver

Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision.

22. Complaints

If you have any complaints, please contact us at contact@keomagic.com.

23. Refunds

If you purchase an application, product, service or subscription, the sale is final and we will not provide a refund.

 

If you made a purchase by mistake, Apple may be able to cancel your payment (subject to Apple's payment policy).
- Please contact Apple to ask for a refund.
- Your account for our Services will be closed automatically and your data will be deleted.
- Finally, you can delete our application from your phone or computer.

24. Amendments

We may amend these Terms at any time at our discretion.

 

In this case, the amended Terms will be published on our website.

 

If we make material changes, we will notify you at least 30 days prior to the change taking effect.

 

If you do not agree to the amended Terms, you may not use our Services.

25. Contact

If you have any questions, please contact us at contact@keomagic.com.

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